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Social Security Disability Beneficiary Employment Advocate

About Disability Rights Texas

Disability Rights Texas is the federally designated legal protection and advocacy agency (P&A) for people with disabilities in Texas. Our mission is to help people with disabilities understand and exercise their rights under the law, ensuring their full and equal participation in society.  

Job Summary

This position serves on our Protection & Advocacy for Beneficiaries of Social Security (PABSS) team. The focus of the PABSS work is to help Social Security Disability beneficiaries overcome barriers to securing, maintaining, or regaining employment. The PABSS Advocate is responsible for providing personalized and accurate benefits counseling to help clients understand how income impacts their Social Security Disability Benefits. Responsibilities also include advocating and negotiating favorable outcomes on behalf of clients who experience discriminatory conduct in the areas of employment, education and training, housing, transportation and more that may limit a client’s ability to reach their employment goals. 

Responsibilities and Duties

  • Obtains and analyzes confidential client records from Social Security Administration (SSA) and other State and Federal benefits programs.  
  • Gathers relevant case information, and researches applicable Federal and State rules and regulations to help determine and develop an effective case strategy. 
  • Clearly and concisely presents information to clients about their Social Security Disability benefits status, available work incentives, and how changes in work status or earnings will impact their benefits.
  • Investigates SSA decisions that result in a change of the client’s benefit amount, and potentially assist the client through the appeals process.
  • Thoroughly investigates any complaint of improper or inadequate services provided to a Social Security Disability beneficiary by a service provider, employer, or other entity involved in the client’s employment effort.
  • Investigates, assists, advocates and negotiates favorable outcomes for clients in situations that may limit an individual’s opportunity to reach their employment goal including, but not limited to, the areas of employment, education and training, housing and transportation.  
  • Informs clients about the types of services that may be available to assist them in securing or regaining gainful employment.
  • Effectively manages an assigned client caseload, including timely case documentation.
  • Prepares and conducts education and training sessions and other outreach initiatives for persons with disabilities, parents, advocates, and professionals/service providers. 

Qualifications and Skills

  • Bachelor’s degree in Social Work, Psychology, Rehabilitation Counseling, Disability Studies, Social Service or other related field of study plus two (2) years previous related experience with demonstrated success working with persons with disabilities -- or -- four (4) years previous related experience with demonstrated success working with persons with disabilities.
  • Demonstrated functional knowledge of laws, regulations, and programs on both the State and Federal level affecting people with disabilities
  • Previous experience advocating on behalf of individuals with disabilities to obtain services, request reasonable accommodations, or resolve a complaint
  • Excellent interpersonal skills 
  • Ability to communicate clearly and professionally by phone, in writing, and in person
  • High level of commitment to service excellence, integrity, ethics, and judgment
  • Demonstrate sound reasoning, research, and analytical skills 
  • Ability to effectively and efficiently manage a client caseload and follow case handling procedures
  • Willingness to take direction and follow through promptly
  • Effectively present information about Social Security Disability Benefits to various community groups in a clear and concise manner
  • Strong computer literacy especially with Microsoft Office products, especially Word and Outlook
  • Bi-lingual Spanish preferred.

Benefits and Perks

  • Paid insurance: health, dental, life, long term care, long term disability.
  • Vision discount plan
  • Tax-free spending and savings accounts for healthcare related and dependent day care expenses
  • Tons of paid time off: 12+ days of accrued paid vacation per year, at hire, increasing with tenure; 12+ days of accrued paid sick time per year, at hire; 2+ days of paid personal time per year, at hire; 15 paid holidays per year, including the the period of December 24 - January 1; up to 6 weeks of paid parental leave for the birth, adoption or foster care placement of a child and up to 4 weeks of paid bereavement leave for the death of certain family members
  • 401(k) retirement account including a contribution made by DRTx, regardless of what an employee does or does not contribute pre-tax or roth
  • Flexible schedules, compressed work weeks, and opportunities to work via telecommuting are available for certain positions
  • Certain employees may be eligible for student loan repayment assistance and forgiveness programs
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